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Temperature Controls Pty Ltd

The Company Established in 1988 in Sydney, Australia, Temperature Controls Pty Ltd is an independent, management owned manufacturing company specialising in the production of temperature and level sensors for all industries and applications. Temperature Controls is Australia’s largest stockist of Thermocouples, and RTD sensors which are temperature measuring devices used in applications where small temperature differences need to be measured with high accuracy. "Business One has delivered the benefits which we expected – but much earlier than we could have hoped " Phillip Lonsdale, Managing Director



Problems of Growth - and their resolution


As Temperature Controls steadily expanded, they realised that the management of the business was becoming difficult.  Software packages which they used were disconnected, and in some cases, support for these packages was dwindling. In mid 2006, they sought a solution for their business problems and evaluated a range of ERP software offerings.


Managing Director, Philip Lonsdale, stated that his decision criteria were:


• Support into the future

• The recognition of his specific requirements – and the delivery of a specific solution.
• A requirement for minimal IT staff

• A rapid return on investment

• A system that would allow users in Sydney or Melbourne to obtain all the details easily on a customer, order, or stock item


The company finally selected SAP’s Business One, to be implemented by Inecom.


The Immediate Benefits


With rapid implementation to-time and to-budget and with clean data conversion for their 17 users in Sales, Manufacturing and Distribution, Administration and Management, Temperature Controls is already experiencing major gains.

• The integration of all functions within Business One has brought discipline and accuracy
• Screens and reports have been designed to reflect Temperature Controls’ specific modus operandi
• Establishment of authorisation levels makes the quotation and purchasing functions conform smoothly to company procedures.

• Efficiencies in the sales order / works order processing removing areas of duplicating data entry.
• Drawings and specifications are attached to quotations and sales orders for clarity and clear communication with their customers and workshop

• The use of XL Reporter is now providing management data – e.g. the control of Work-in-Progress and the timeliness of deliveries.


Phillip Lonsdale, who managed the Business One implementation with no internal technical assistance, is working with Inecom to tighten “ One View of the Company “ which SAP’s Business One delivers. As part of the on-going support from Inecom’s Business Consultants, Phillip is working on even tighter quotations, seeing how Business One’s CRM can increase his sales penetration, and expanding the use of XL Reporter. All these activities are providing Temperature Controls with the foundation and triggers to grow the business - quickly and profitably

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