Webinar – Best Practices for the Pharmaceutical Industry (Part 2)

best practices for pharma industry part 2(f)

In April 2020, we conducted a webinar on best practices for the pharmaceutical industry, focusing on sales, procurement and inventory processes.

We have since received a number of enquiries on best practices for manufacturing and service repair companies in the pharma industry.

Join us in our next webinar to see how Business One – SAP’s ERP solution for SMEs,  can help you achieve best practices in your production and service/repair processes.

  • Manufacturing –
    • Depending on your business, see how SAP templates can handle discrete and process manufacturing processes.
    • Handling of BOM/ formula with materials, equipment and routes.
    • Selection, approval and quality check of raw material, semi-FG, FG and packaging materials.
    • Process to handle rejected, recovered and returned materials and FG.
    • Material planning and production scheduling.
    • Automate invoicing with your suppliers/subcontractors/customers using PEPPOL e-invoicing framework.
    • Gain visibility over your production processes and use manufacturing intelligence to predict and improve operations.


  • Repair and servicing –
    • Supporting your critical business functions such as warranty management, preventive maintenance and repair completion.
    • Increase service team’s efficiency using mobile apps – record service report, parts used and customers’ e-acknowledgement.
    • Manage Return Materials Authorization (RMA).
    • Monitor spare parts and consumables stock level.
    • Gain visibility of your service organization with real-time analytics on call volumes, response times and customer satisfaction.


  • PSG or EDG grant – Find out how you can receive up to 70% funding for your ERP project implementation.

22nd Jul 2020 (Wednesday), 3pm – 4pm SGT

Who should attend
Directors, managers and senior executives in charge of business processes.


How to register
Please submit the form on the right-hand side.


Webinar – Best Practices for the Pharmaceutical Industry (Part 2)